Service & Delivery Operations Jobs at PhonePe: Hiring Overview & Application Links

PhonePe, one of India’s largest digital payments and fintech service providers, operates nationwide merchant onboarding teams, device distribution units, customer support hubs, and logistics operations. As the organisation expands its offline merchant network and strengthens on-ground service delivery, new opportunities are opening up for 10th pass candidates in field support, device handling, warehouse operations, delivery assistance, and basic administrative roles.

This article provides a complete guide on PhonePe’s entry-level roles, competitor opportunities, salaries, and official application links for freshers.

Company Highlights & Competitors

Major Operational Units of PhonePe

  • Merchant onboarding and verification centers
  • QR & POS device distribution units
  • Customer assistance and service hubs
  • Logistics and warehouse operations
  • Offline payment device maintenance teams

Key Competitors in the Fintech Sector & Their Entry-Level Hiring

Paytm

  • Entry-level roles: field promoter, QR installation helper, delivery trainee
  • Career Page: Paytm Careers

BharatPe

  • Entry-level roles: device delivery assistant, merchant runner, field helper
  • Career Page: BharatPe Careers

Google Pay (GPay)

  • Entry-level roles: merchant outreach trainee, document collection assistant
  • Career Page: Google Careers

MobiKwik

  • Entry-level roles: support helper, device packer, field assistant
  • Career Page: MobiKwik Careers

These fintech companies frequently recruit 10th pass candidates for fieldwork, logistics, and merchant support, making the digital payments industry a strong source of stable jobs for freshers.

Industry Expansion & Opportunities

India’s fintech sector is rapidly growing, with PhonePe leading merchant onboarding and digital payment device distribution across cities and rural regions. As PhonePe strengthens its last-mile service network, it requires a large on-ground workforce for device delivery, merchant support, and warehouse operations. Competitors like Paytm and BharatPe also hire regularly for similar support roles.

PhonePe Operational Units & On-Ground Teams

PhonePe’s operations include:

  • Merchant service and onboarding hubs
  • QR and soundbox distribution teams
  • Warehouses for device storage
  • Delivery logistics units
  • Customer issue resolution support

Entry-level workers are required across these units for smooth field operations.

Entry-Level Jobs for 10th Pass Candidates at PhonePe

Field Support Helper

Responsibilities

  • Assisting merchant onboarding teams
  • Helping with QR installation
  • Supporting field officers during visits

Salary
₹12,000 – ₹18,000 per month

Device Delivery Assistant

Responsibilities

  • Delivering QR codes, soundboxes, and POS machines
  • Collecting documents from merchants
  • Basic device setup support

Salary
₹13,000 – ₹20,000 per month

Warehouse Helper

Responsibilities

  • Packing devices and accessories
  • Loading and unloading materials
  • Stock arrangement in storage units

Salary
₹12,000 – ₹17,000 per month

Merchant Support Runner

Responsibilities

  • Visiting merchants for issue resolution
  • Collecting feedback and reporting to supervisors
  • Helping with small troubleshooting tasks

Salary
₹13,000 – ₹19,000 per month

Office & Documentation Assistant

Responsibilities

  • Basic paperwork and file management
  • Data entry support
  • Assisting admin officers

Salary
₹14,000 – ₹22,000 per month

Customer Visit Coordinator

Responsibilities

  • Coordinating daily merchant visit routes
  • Helping field staff with scheduling
  • Collecting visit confirmations

Salary
₹12,000 – ₹18,000 per month

Salary Table – PhonePe Entry-Level Jobs

Job RoleMonthly Salary Range
Field Support Helper₹12,000 – ₹18,000
Device Delivery Assistant₹13,000 – ₹20,000
Warehouse Helper₹12,000 – ₹17,000
Merchant Support Runner₹13,000 – ₹19,000
Office & Documentation Assistant₹14,000 – ₹22,000
Customer Visit Coordinator₹12,000 – ₹18,000

Application Process – How to Apply for PhonePe Jobs

Official PhonePe Careers Page

PhonePe Careers

Trusted Job Portals

Additional Ways

  • Local job fairs and recruitment drives
  • State employment exchanges
  • Youth training and apprenticeship programs

FAQs

What qualification is required for PhonePe entry-level jobs?

10th pass candidates can apply for most field and warehouse roles.

Does PhonePe hire freshers?

Yes. Many on-ground operational roles are designed for freshers.

Is a two-wheeler mandatory?

Not for all jobs, but preferred for delivery and merchant-support roles.

What is the age limit?

Generally 18 to 35 years.

Are these permanent positions?

Mostly contractual, but long-term performers may get extended contracts.

Does PhonePe provide training?

Yes. Fieldwork, device handling, and safety training are provided.

Conclusion

PhonePe’s fast-expanding merchant and device support network offers excellent job opportunities for 10th pass candidates. With roles in delivery, warehouse handling, merchant support, and field operations, freshers can build a stable career in India’s booming fintech sector. Candidates should regularly check official portals and trusted job sites to stay updated on PhonePe’s latest hiring announcements.

Leave a Comment