State Bank of India (SBI), India’s largest public sector bank, operates thousands of branches, ATMs, customer service points, and administrative offices across the country. As the organisation expands digital banking, strengthens customer support, and manages large branch networks, new opportunities are opening up for 12th pass candidates in support, clerical assistance, office maintenance, documentation, field operations, and customer service roles.
This article provides a complete guide on SBI’s entry-level roles, competitor opportunities, salaries, and official application links for freshers.
Company Highlights & Competitors
Major Operational Units of SBI
- Branch Banking Network (Urban & Rural)
- Corporate Offices & Regional Business Centers
- Customer Service Points (CSPs)
- Loan Processing Centers
- Back-office Document Processing Hubs
Key Competitors in the Banking Sector & Their Entry-Level Hiring
Bank of Baroda (BOB)
- Entry-level roles: office assistant, data entry trainee, field executive
- Career Page: BOB Careers
Punjab National Bank (PNB)
- Entry-level roles: peon, office helper, branch support staff
- Career Page: PNB Careers
Union Bank of India
- Entry-level roles: customer support trainee, field assistant, admin helper
- Career Page: Union Bank Careers
Central Bank of India
- Entry-level roles: office boy, documentation assistant, branch helper
- Career Page: CBI Jobs
These banks regularly hire 12th pass candidates for support and assistant-level roles, making the banking sector one of the most reliable employment providers in India.
Industry Expansion & Opportunities
With the rapid expansion of digital banking, customer service points, rural banking, and loan assistance services, SBI requires a strong support workforce across India. As banking operations scale, demand rises for office assistants, customer support trainees, field executives, and document-handling staff.
SBI Branches & Operational Units
SBI’s major operational areas include:
- Retail and corporate bank branches
- Customer help desks
- Loan and documentation centers
- Back-office processing hubs
- Field support and marketing units
Entry-level staff are required across all these areas to ensure smooth customer operations and administrative efficiency.
Entry-Level Jobs for 12th Pass Candidates at SBI
Office Assistant (Clerical Support)
Responsibilities
- Handling files and documents
- Assisting branch executives
- Basic data entry and record maintenance
Salary
₹16,000 – ₹22,000 per month
Customer Support Associate
Responsibilities
- Front-desk assistance
- Guiding customers for forms and services
- Supporting digital banking activities
Salary
₹17,000 – ₹24,000 per month
Field Executive (Sales & Service Support)
Responsibilities
- Assisting with customer verification
- Helping branches with field tasks
- Supporting loan and KYC processing
Salary
₹15,000 – ₹20,000 per month
Document Handling Assistant
Responsibilities
- Managing physical and digital records
- Sorting files for loan and account departments
- Assisting audit and compliance teams
Salary
₹14,000 – ₹19,000 per month
Peon / Office Boy
Responsibilities
- Branch cleanliness and support
- Handling inward/outward documents
- Assisting branch officers as needed
Salary
₹12,000 – ₹16,000 per month
Back Office Support Worker
Responsibilities
- Data verification
- Tele-support for customers
- Branch backend operations
Salary
₹15,000 – ₹21,000 per month
Salary Table – SBI Entry-Level Jobs
| Job Role | Monthly Salary Range |
|---|---|
| Office Assistant | ₹16,000 – ₹22,000 |
| Customer Support Associate | ₹17,000 – ₹24,000 |
| Field Executive | ₹15,000 – ₹20,000 |
| Document Handling Assistant | ₹14,000 – ₹19,000 |
| Peon / Office Boy | ₹12,000 – ₹16,000 |
| Back Office Support Worker | ₹15,000 – ₹21,000 |
Application Process – How to Apply for SBI Jobs
Official SBI Careers Page
Trusted Job Portals
Additional Ways
- State employment exchanges across India
- Government apprenticeship programs (NAPS/NATS)
- Local CSP and banking correspondents often hire helpers
FAQs
What qualification is required for SBI entry-level jobs?
Most support and assistant roles require a minimum of 12th pass.
Does SBI hire freshers?
Yes. Many contractual and assistant-level positions are open for freshers.
Is computer knowledge mandatory?
Basic computer knowledge is preferred, especially for clerical support roles.
What is the age limit?
Most entry-level roles accept candidates between 18 and 35 years.
Are these permanent positions?
Most support roles are contractual, but performance-based extensions are common.
Does SBI provide training?
Yes. SBI offers onboarding and job-specific training for support and customer-service staff.
Conclusion
SBI’s nationwide banking network creates strong job opportunities for 12th pass candidates across branches, loan centers, and customer service points. With leading banks like PNB, BOB, and Union Bank also hiring regularly, candidates have multiple options to begin a stable career in the banking sector. Applicants should frequently check official portals and trusted job sites to stay updated on upcoming recruitment notifications.