Back-Office and Field Operations Opportunities at Aditya Birla Capital

Aditya Birla Capital Limited (ABCL), one of India’s largest diversified financial services groups, operates across insurance, lending, mutual funds, health services, and financial advisory networks. As the organisation expands customer service operations, strengthens branch networks, and scales backend support centres across India, new opportunities are opening up for 12th pass candidates in office support, customer assistance, document handling, field operations, and basic administrative roles.

This article provides a complete guide on Aditya Birla Capital’s entry-level roles, competitor opportunities, salaries, and official application links for freshers.

Company Highlights & Competitors

Major Divisions Operated by Aditya Birla Capital

  • Aditya Birla Finance Limited (ABFL)
  • Aditya Birla Sun Life Insurance (ABSLI)
  • Aditya Birla Health Insurance (ABHICL)
  • Aditya Birla Money
  • Aditya Birla Mutual Fund (ABSLMF)

Key Competitors in the Financial Sector & Their Entry-Level Hiring

HDFC Life

  • Entry-level roles: office helper, sales support trainee, customer assistant, document runner
  • Career Page: HDFC Life Careers

ICICI Prudential Life

  • Entry-level roles: branch support worker, office assistant, field documentation staff
  • Career Page: ICICI Prudential Careers

Bajaj Finserv

  • Entry-level roles: customer relationship trainee, data entry assistant, field executive
  • Career Page: Bajaj Finserv Careers

Tata AIA Life Insurance

  • Entry-level roles: office support, customer service trainee, advisors’ assistant
  • Career Page: Tata AIA Jobs

These organisations frequently recruit 12th pass candidates for support and customer-facing operations, making the financial services sector a strong source of stable employment for freshers.

Industry Expansion & Opportunities

Aditya Birla Capital is aggressively expanding its customer service branches, digital service centres, insurance advisory networks, and loan support offices. This growth requires a consistent flow of on-ground manpower for office tasks, document handling, telecalling support, and customer coordination. Along with ABCL, other leading financial companies like HDFC Life, ICICI Prudential, and Bajaj Finserv continue hiring throughout the year for similar entry-level roles.

Aditya Birla Capital Branches & Operational Units

ABCL operates through several divisions, and vacancies typically arise in:

  • Insurance branch offices
  • Financial service centres
  • Telecalling and customer care units
  • Loan processing hubs
  • Back-office and documentation units

12th pass candidates are required across these areas to support smooth day-to-day operations.

Entry-Level Jobs for 12th Pass Candidates at Aditya Birla Capital

Customer Service Assistant

Responsibilities

  • Handling customer queries at branch
  • Assisting with forms and documentation
  • Coordinating with service teams

Salary
₹15,000 – ₹22,000 per month

Office Support Assistant

Responsibilities

  • Documentation and filing
  • Basic computer data entry
  • Assisting administrative teams

Salary
₹14,000 – ₹20,000 per month

Field Documentation Executive

Responsibilities

  • Collecting customer documents
  • Assisting with verification processes
  • Supporting branch operations

Salary
₹13,000 – ₹19,000 per month

Telecalling / Sales Support Trainee

Responsibilities

  • Calling customers for service reminders
  • Updating product information
  • Supporting branch sales teams

Salary
₹12,000 – ₹18,000 per month

Data Entry & Back-Office Assistant

Responsibilities

  • Entering customer and policy data
  • Updating internal records
  • Supporting backend operations

Salary
₹14,000 – ₹21,000 per month

Office Runner / Support Worker

Responsibilities

  • Basic office movement tasks
  • Delivering documents between branches
  • Supporting staff during peak hours

Salary
₹12,000 – ₹17,000 per month

Salary Table – Aditya Birla Capital Entry-Level Jobs

Job RoleMonthly Salary Range
Customer Service Assistant₹15,000 – ₹22,000
Office Support Assistant₹14,000 – ₹20,000
Field Documentation Executive₹13,000 – ₹19,000
Telecalling / Sales Support Trainee₹12,000 – ₹18,000
Data Entry & Back-Office Assistant₹14,000 – ₹21,000
Office Runner / Support Worker₹12,000 – ₹17,000

Application Process – How to Apply for Aditya Birla Capital Jobs

Official Aditya Birla Capital Careers Page

ABCL Careers

Trusted Job Portals

Additional Ways

  • Local job centres and employment exchanges
  • Skill development and apprenticeship programs
  • Financial training institutes and placement cells

FAQs

What qualification is required for entry-level roles?

Most jobs accept 12th pass candidates for office support, customer service, and field roles.

Does Aditya Birla Capital hire freshers?

Yes. A large number of vacancies are designed for first-time job seekers.

Is computer knowledge required?

Basic computer and communication skills are preferred but not mandatory for all jobs.

What is the age limit?

Typically 18 to 35 years for support and assistant-level roles.

Are these permanent jobs?

Many posts start on contract, with the possibility of long-term or permanent roles based on performance.

Does ABCL provide training?

Yes. New joiners receive basic onboarding, customer handling, and system training.

Conclusion

Aditya Birla Capital’s expanding financial network across India offers excellent opportunities for 12th pass candidates looking to start a stable career in customer service, backend support, and field documentation roles. With multiple financial PSUs and private companies also hiring regularly, freshers have strong chances to secure long-term employment. Candidates should follow official career pages and reliable job portals to stay updated on upcoming openings.

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