PhonePe, one of India’s largest digital payments and fintech companies, operates nationwide merchant onboarding teams, device distribution units, customer support hubs, and logistics networks. As the organisation rapidly expands its offline merchant services, QR & POS device penetration, and on-ground support ecosystem, new opportunities are opening up for 12th pass candidates in field assistance, customer support, device operations, logistics, and administrative roles.
This article provides a complete guide on PhonePe’s entry-level roles, competitor opportunities, salaries, and official application links for freshers.
Company Highlights & Competitors
Major Operational Units of PhonePe
- Merchant onboarding and verification teams
- QR & POS device distribution centres
- Customer support and issue-resolution hubs
- Logistics and warehouse operations
- In-store & field-level technical support units
Key Competitors in the Fintech Sector & Their Entry-Level Hiring
Paytm
- Entry-level roles: field promoter, QR installation helper, merchant support trainee
- Career Page: Paytm Careers
BharatPe
- Entry-level roles: device delivery assistant, merchant runner, field helper
- Career Page: BharatPe Careers
Google Pay
- Entry-level roles: merchant outreach trainee, document collection support
- Career Page: Google Careers
MobiKwik
- Entry-level roles: customer assistant, device packing helper, support trainee
- Career Page: MobiKwik Careers
These fintech companies frequently recruit 12th pass candidates for their field-level and support operations, making the digital payments sector a fast-growing employment opportunity for youth across India.
Industry Expansion & Opportunities
India’s digital payments industry is expanding rapidly with UPI adoption crossing record levels. PhonePe continues to build merchant infrastructure in retail shops, restaurants, delivery hubs, and service locations nationwide. This expansion requires a large on-ground workforce for device deployment, merchant training, verification, logistics, and customer support. Freshers and 12th pass candidates have strong opportunities to join these operational teams.
PhonePe Operational Units & On-Ground Teams
PhonePe’s major operational divisions include:
- Merchant onboarding and KYC verification
- QR and POS device packaging, delivery, and installation
- Customer support (voice & non-voice)
- Technical field assistance
- Warehouse and logistics handling
Entry-level staff are needed across all these categories to support smooth operations.
Entry-Level Jobs for 12th Pass Candidates at PhonePe
Field Support Executive
Responsibilities
- Helping merchants set up QR and POS devices
- Troubleshooting basic technical issues
- Providing merchant onboarding assistance
Salary
₹16,000 – ₹22,000 per month
Device Delivery & Installation Assistant
Responsibilities
- Delivering QR stands and POS machines to shops
- Helping activate and verify device installation
- Collecting documents from merchants
Salary
₹14,000 – ₹20,000 per month
Warehouse Helper
Responsibilities
- Packing QR kits and POS devices
- Inventory handling and labeling
- Loading and unloading support
Salary
₹13,000 – ₹18,000 per month
Customer Support Assistant
Responsibilities
- Handling customer queries (voice or chat)
- Assisting merchants with payment issues
- Resolving common device or app concerns
Salary
₹17,000 – ₹24,000 per month
Office Support & Documentation Assistant
Responsibilities
- Document sorting and filing
- Basic computer data entry
- Assisting HR and admin teams
Salary
₹16,000 – ₹23,000 per month
Merchant Relationship Trainee
Responsibilities
- Visiting shops and small businesses
- Helping merchants understand PhonePe features
- Collecting feedback and coordinating with teams
Salary
₹15,000 – ₹21,000 per month
Salary Table – PhonePe Entry-Level Jobs
| Job Role | Monthly Salary Range |
|---|---|
| Field Support Executive | ₹16,000 – ₹22,000 |
| Device Delivery & Installation Assistant | ₹14,000 – ₹20,000 |
| Warehouse Helper | ₹13,000 – ₹18,000 |
| Customer Support Assistant | ₹17,000 – ₹24,000 |
| Office Support Assistant | ₹16,000 – ₹23,000 |
| Merchant Relationship Trainee | ₹15,000 – ₹21,000 |
Application Process – How to Apply for PhonePe Jobs
Official PhonePe Careers Page
Trusted Job Portals
Additional Ways
- Local merchant service providers partnering with PhonePe
- Regional field operations contractors
- Apprenticeship & youth employment programs
FAQs
What qualification is required for PhonePe entry-level jobs?
Most support and field roles accept 12th pass applicants.
Does PhonePe hire freshers?
Yes. PhonePe regularly hires freshers for field, warehouse, and support positions.
Is technical knowledge required?
No. Basic training is provided for QR and POS device operations.
What is the age limit?
Most PhonePe entry-level roles accept candidates between 18 and 35 years.
Are PhonePe jobs permanent?
Many roles begin as contractual but can extend based on performance.
Does PhonePe provide training?
Yes. All new hires receive operational and device-handling training.
Conclusion
PhonePe’s fast-growing fintech operations across India create steady employment opportunities for 12th pass candidates in field support, logistics, merchant onboarding, and customer assistance. With fintech adoption rising and UPI expanding aggressively, freshers have strong prospects in this sector. Applicants should follow the official careers page and trusted portals to stay updated on PhonePe’s latest recruitment openings.