Tech Mahindra, a leading Indian multinational IT and business process services company under the Mahindra Group, operates large delivery centers, customer support hubs, telecom service units, digital process outsourcing facilities, and global backend operations. As the organisation strengthens its workforce across support, BPO operations, logistics, and administration, new opportunities are opening up for 12th pass candidates in support, customer handling, technical assistance, security, and office operations.
This article provides a complete guide on Tech Mahindra’s entry-level roles, competitor opportunities, salaries, and official application links for freshers.
Company Highlights & Competitors
Major Operational Units of Tech Mahindra
- Global Delivery Centers (Hyderabad, Pune, Noida, Bengaluru)
- BPO & Customer Support Units
- Telecom Process Outsourcing Centers
- Data Centers & IT Infrastructure Units
- Logistics, Facility Operations & Admin Support Hubs
Key Competitors in the IT/BPO Sector & Their Entry-Level Hiring
Wipro
- Entry-level roles: office helper, BPO assistant, facility support, mail room staff
- Career Page: Wipro Careers
TCS
- Entry-level roles: office attendant, security trainee, operations helper
- Career Page: TCS Careers
Infosys
- Entry-level roles: facility helper, housekeeping support, logistics assistant
- Career Page: Infosys Careers
HCL Technologies
- Entry-level roles: support trainee, data entry, BPO helper
- Career Page: HCL Careers
These organisations frequently recruit 12th pass candidates for their support and customer service departments, making the IT/BPO sector one of the largest recruiters for entry-level talent.
Industry Expansion & Opportunities
The rapid expansion of digital services, customer support operations, and telecom outsourcing has created strong demand for non-technical staff in IT and BPO companies. Tech Mahindra continues to hire for support roles across India as it scales global client operations. Similar trends are seen in Wipro, TCS, Infosys, and HCL, each strengthening their delivery centers and backend processes.
Tech Mahindra Operational Units
Tech Mahindra works across:
- BPO and voice process units
- Back-office operations
- Telecom service support centers
- IT infrastructure support
- Admin, logistics, and facility operations
Entry-level staff are required in all these units for smooth operations.
Entry-Level Jobs for 12th Pass Candidates at Tech Mahindra
Customer Support Associate
Responsibilities
- Handling customer queries via call, chat, or email
- Providing basic troubleshooting
- Updating customer records
Salary
₹16,000 – ₹24,000 per month
Back Office Assistant
Responsibilities
- Data entry and documentation
- Form processing tasks
- Assisting backend teams
Salary
₹15,000 – ₹22,000 per month
BPO Process Executive
Responsibilities
- Assisting in voice/non-voice projects
- Processing client information
- Supporting daily operations
Salary
₹14,000 – ₹20,000 per month
Office Support Assistant
Responsibilities
- Maintaining files and administrative records
- Basic computer work
- Assisting HR/admin teams
Salary
₹15,000 – ₹23,000 per month
Security & Facility Helper
Responsibilities
- Monitoring entry points
- Visitor coordination
- Supporting facility operations
Salary
₹12,000 – ₹18,000 per month
IT Support Trainee
Responsibilities
- Assisting basic hardware/software issues
- Logging service tickets
- Supporting senior technicians
Salary
₹17,000 – ₹25,000 per month
Salary Table – Tech Mahindra Entry-Level Jobs
| Job Role | Monthly Salary Range |
|---|---|
| Customer Support Associate | ₹16,000 – ₹24,000 |
| Back Office Assistant | ₹15,000 – ₹22,000 |
| BPO Process Executive | ₹14,000 – ₹20,000 |
| Office Support Assistant | ₹15,000 – ₹23,000 |
| Security & Facility Helper | ₹12,000 – ₹18,000 |
| IT Support Trainee | ₹17,000 – ₹25,000 |
Application Process – How to Apply for Tech Mahindra Jobs
Official Tech Mahindra Careers Page
Trusted Job Portals
Additional Ways
- Local employment exchanges
- ITI/Polytechnic placement cells
- Youth employment centers and job fairs
FAQs
What qualification is required for Tech Mahindra entry-level jobs?
12th pass candidates are eligible for customer support, BPO, office, and logistics roles.
Does Tech Mahindra hire freshers?
Yes. Many BPO and support roles are specially open for freshers.
Is computer knowledge required?
Basic typing and computer skills are preferred but not mandatory for all positions.
What is the age limit?
Typically 18 to 35 years, depending on the role.
Are these permanent jobs?
Most roles begin on a contractual basis but may convert to permanent depending on performance.
Does Tech Mahindra provide training?
Yes. Process training, communication training, and basic system training are provided.
Conclusion
Tech Mahindra’s expanding digital and BPO operations offer excellent job opportunities for 12th pass candidates in customer support, backend operations, and facility management. With competitors like Wipro, TCS, Infosys, and HCL also hiring regularly, candidates have strong employment options across the IT and outsourcing sector. Applicants should follow official portals and trusted job sites to stay updated on Tech Mahindra’s latest recruitment openings.